iWeb Problem: All menus are greyed out

I’ve not used Apple’s iWeb before but I wanted to use it today to produce a 1-page website with some fancy effects. Unfortunately I was able to open iWeb but I couldn’t do anything because almost every option (except “Close”) was greyed out.


I stumbled upon some forum posts and found this hint — at least I am not the only one having this problem. Unfortunately, the solution that was described there didn’t help in my case.

This is a list of how I finally got it working. Be sure to have a backup (that always comes in handy!) as you might loose all iWeb (Sites) settings that were saved if you used iWeb before. Your mileage may vary (as always…).

  1. Get rid of these files/folders:
    /Applications/iWeb.app
    /Library/Receipts/iWeb_*.pkg
    /Library/Spotlight/iWeb.mdimporter
    /Library/Documentation/Applications/iWeb
    ~/Library/Application Support/iWeb
    ~/Library/Preferences/com.apple.iWeb.plist

    (~ is your $HOME folder, e.g. /Users/bob)
  2. Reboot your computer. Afterwards, grab your installation media (e.g. MacBook Pro Mac OS X Install Disc 1 or your iLife installation disc) and re-install iWeb — on the Mac’s recovery CD it’s found in the Additional Software package.
  3. After the installation has finished, try to start iWeb. It should work now (at least it did for me).
  4. Start the Apple Software Update to geht the latest iWeb updates.

Hope that helps. If not, you could try to consult Apple’s iWeb discussion page.
Update: The problem seems to be caused by the iWeb templates not having been properly installed.

2 thoughts on “iWeb Problem: All menus are greyed out”

  1. hello there.
    i had the same problem on my imac intel so i just deleted the application and reinstalled it from the cd1. didn’t delete anything else and seems to be running perfectly now.

  2. Good to hear that it was much easier for you to get iWeb working again. Thanks for your comment that shows that there are always several roads leading to Rome

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