Dell Latitude E6400: Hibernate not working (Windows XP)

Dell Latitude E6400 laptopAt work, my employer provided me with a Dell Latitude E6400 laptop. While I do actually like the machine in general (despite it’s running Windows most of the time…), it had one very disturbing issue: from the very first day since I got it, the laptop suffered from Windows insomnia.


I was neither able to put it into standby nor hibernation mode successfully. When I tried to do so, I was logged out of Windows and greeted with the “Preparing to Standby/Hibernate…” dialog that just never disappeared.

It turned out I was not the only one experiencing that problem. Last week, I finally got the hint that led to the solution: Another Dell user found out that reverting the Dell Webcam driver to the previous version solved the issue. I can confirm: this worked for me, too. Finally!

Update: I just learned that there are users who have the same problem with the Dell Latitude E6500 laptop, although they are trying other approaches to solve the problem.

Update 2: I was also experiencing a problem with the CPU running at ~100 Mhz, so my E6400 was replaced after 3 days of usage way back in April this year. It seems that Dell is now admitting the issue: they released a BIOS update to solve that strange behavior.

4 thoughts on “Dell Latitude E6400: Hibernate not working (Windows XP)”

  1. There are way too many reasons why your D610 won’t go into hibernation mode. Please have a look at the Dell support website and see if you can find some information there:
    http://support.dell.com/support/topics/global.aspx/support/product_support/en/product_support_central?c=us&l=en&systemid=LAT_PNT_PM_D610

    On that website, you’ll also find the Dell Tech Support phone number or can chat with one of their representatives.

    I don’t actually own a Latitude D610, so I won’t be able to provide more help on this issue than the link above and those in the post. Good luck!

Leave a Reply

Your email address will not be published. Required fields are marked *